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CQC rate Hillingdon Health & Care Partners as ‘outstanding’ in inspection report for The Confederation, Hillingdon CIC

12 February 2020

Our Hillingdon Health and Care Partners (HHCP) that provides Care Connection Teams to patients with long-term conditions at risk of avoidable hospital admission has been described as ‘an area of outstanding practice.’

HHCP is part of The Confederation who delivers extended NHS primary care services within Hillingdon. They provide resources and support to local general practices, with the aim of improving patient access and reducing variation.

The Care Quality Commission (CQC) inspected The Confederation, Hillingdon CIC for the first time in November 2019 and rated the service as ‘good’ overall.

Part of the report read: “The partnership could demonstrate improved patient outcomes, independence and reduced hospital use for this group of patients.”

Click here to read the full report

Katy Millard, London Community Services Director is pleased to congratulate the team.

Katy said: "It is fantastic to see the benefits of partnership working within Hillingdon formally recognised.  Our staff within the partnership have worked innovatively and flexibly in developing the care connection teams and it is wonderful that benefits to patient outcomes are evidenced. A huge well done to all!"

The Care Connection Teams comprise of GPs, matrons and care coordinators who work with referred patients (living with one or more long-term conditions) who would benefit from a period of coordinated care through the team.

Last year, our Hillingdon CCT was recently selected as a finalist in the Health Service Journal 2019 awards in three separate categories.